Terms of service
Information Regarding the Protection of Personal Data
At Railor's, we attach great importance to the processing and protection of your personal data in accordance with the Law No. 6698 on the Protection of Personal Data (“the Law”). In this context, we would like to inform you about the purposes for which we collect, process, and transfer your personal data.
1. Methods of Collecting Personal Data
At Railor's, within the framework of our obligations arising from legislation, we may collect your personal data verbally, in writing, or electronically through various channels such as our website, social media accounts, mobile applications, e-mail, and call centers for purposes such as enabling you to benefit from our services, providing information about campaigns, evaluating suggestions and complaints, increasing customer satisfaction, and implementing company strategies.
2. Processing and Purposes of Personal Data
The personal data we collect is processed for purposes such as service delivery processes, campaign notifications, customer service, suggestion/complaint evaluations, statistical analyses, and the determination of commercial strategies.
In this context, your personal data;
Personal data may be recorded, stored, updated, and classified, partially or fully automatically.
It may be retained for the necessary period.
It may be shared with domestic and international service providers and business partners within the framework of relevant legal obligations.
3. Transfer of Personal Data
Railor's may share your personal data with third parties only based on your explicit consent or within the scope of legal obligations stipulated by law, including:
Business partners,
Suppliers,
Group companies,
Authorized public institutions,
Auditing companies.
This transfer takes place solely for the purpose of improving service quality and carrying out the relevant service.
4. Rights of the Data Subject
In accordance with Article 11 of the Law, as data subjects, you have the following rights:
To learn whether your personal data is being processed,
To learn the purpose of processing and whether it is being used appropriately,
To know the third parties to whom your data is transferred domestically or internationally,
To request the correction of incomplete or incorrectly processed data,
To request the deletion or destruction of your data in accordance with the Law,
To request that these actions be notified to third parties,
To object to a result that is unfavorable to you as a result of analysis by automated systems,
To request a copy of your personal data.
Privacy and Security
Railor's Online Shop may request some of your personal information (name, email, address, etc.) in order to provide you with better service. This collected information is used only within Railor's for campaign information, customer segmentation, and marketing strategies. This information will not be shared with third parties, sold, or used for commercial purposes without your permission.
Only you can access and modify all the information you enter into our system. Credit card information entered on the payment page is not stored in our systems; transactions take place directly between the bank and the user.
Cookie Usage
Cookies are used on our website to improve user experience and provide better service. Cookies allow us to remember your preferences and provide content tailored to your site usage habits.
SMS and Email Marketing
You can subscribe to SMS and email marketing notifications from Railor's by giving your consent during payment or on subscription forms. This includes order notifications, campaign announcements, and satisfaction surveys. If you wish to unsubscribe, you can reply to any message with "STOP" or use the "unsubscribe" link in the messages sent to you.
Our Contact Information:
Railor's
📧 info@gmcheritage.com.tr